Legal
Privacy Policy
Last updated: January 2026
At Wisteria AU ("we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wisteria.au (the "Site").
Please read this Privacy Policy carefully. By using the Site, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out our contact form
- Subscribe to our newsletter (if applicable)
- Participate in surveys or promotions
- Send us an email or other correspondence
This information may include your name, email address, and any other information you choose to provide in your message.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and your visit, including:
- Your IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on the Site
- Date and time of your visit
- Other diagnostic data
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Respond to your enquiries and provide customer support
- Improve and optimise our Site and content
- Analyse usage patterns and trends
- Send you updates about our content (with your consent)
- Comply with legal obligations
- Prevent fraudulent activity and protect our rights
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our Site.
Types of cookies we may use include:
- Essential Cookies: Necessary for the Site to function properly
- Analytics Cookies: Help us understand how visitors interact with our Site
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our Site.
Third-Party Services
Amazon Associates Program
Wisteria AU is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon product links on our Site, Amazon may collect information about your visit and any purchases you make. Please refer to Amazon's Privacy Policy for more information about their data practices.
Analytics Services
We may use third-party analytics services (such as Google Analytics) to help us analyse how users interact with our Site. These services may collect information about your online activities over time and across different websites.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our Site and conducting our business
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to opt out of marketing communications
- The right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@wisteria.au
Website: wisteria.au/contact